FIRE AND SMOKE

We understand that fire and smoke damage is difficult, inconvenient, and physically and emotionally taxing.

 

Even if this is your first loss, we hope it will give you peace of mind to know that we have assisted many people through similar situations.

Our motto is restoring peace of mind, and we seek to do this by providing expert, caring customer service.

During a fire, many complex chemical reactions occur and if they are not treated with the correct products, equipment, and methods, it may increase the damage. For example, touching surfaces covered in soot can actually permanently set the soot. Conditions may also change depending on the type of fire you have experienced – for example, a protein fire will require different restoration techniques than a complex or natural fire.

 

When we arrive, we’ll do an inspection and perform the necessary emergency and pre-cleaning services to prevent further damage from happening. We will then create an evaluation and begin the process of packing, cleaning and restoring your home to a pre-loss condition; this will include a review with you and your claims representative to determine what is cost effective to salvage and what must be replaced. We’ll also make sure you have your valuables and medications before we begin moving things around.

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Fire Damage: What Can I Do Now?

Safety is the most important thing to remember when dealing with smoke and fire damage. Falling debris, poor air quality, electrical hazards, slip and trip hazards, and residual chemical reactions are all safety hazards following a fire. But there are some things you can do. Here are some disaster tips when dealing with fire damage to your property.

  • Limit movement in soot-covered areas to avoid permanently setting soot into carpet and upholstery.
  • Wash hands frequently to avoid spreading soot on walls, woodwork and other surfaces.
  • Cover high-traffic areas with clean towels.
  • Empty refrigerators and freezers and prop doors open if the electricity has been turned off.
  • Dispose of food and beverages stored near the fire.
  • Clean and protect chrome surfaces with a light coating of petroleum jelly.
  • Wipe clean both sides of houseplant leaves.
  • Change HVAC filters. Only use your HVAC system if a trained professional has deemed it safe.
  • Cover air registers with air-permeable cloth such as a double-layer of cheesecloth to prevent the spread of soot and chemicals.
  • Contact your ServiceMaster Restore specialist before attempting to clean anything.